Publishing Date: Mar 23, 2021

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PRESS RELEASE: Huawei is proud to announce that it was named a 2021 Gartner Peer Insights Customers' Choice for WAN Edge Infrastructure — the only Chinese company to receive this distinction. We believe it demonstrates the widespread recognition of Huawei's SD-WAN solution from customers worldwide.

On Gartner Peer Insights, Huawei has earned an overall rating of 4.8/5 stars as of December 31, 2020 for its HUAWEI CloudWAN (HUAWEI SD-WAN) solution. This impressive result is based on factual reviews from 58 customers across a wide variety of sectors, such as finance, communications, manufacturing, and services. These reviews praise Huawei's products and solutions — including NetEngine AR series enterprise routers and iMaster NCE (a campus network management and control system) — in terms of product functionality, deployment, O&M, and service support.

Gartner Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Currently, Gartner Peer Insights includes more than 255,000 verified reviews in more than 355 markets.

The overall messages from customers who chose Huawei's SD-WAN solution are extremely positive. Here are some excerpts:

“The CloudWAN provides a good solution for interconnection between the overall branch and DC in Japan, to fulfil high speed remote access requirement. Furthermore, the O&M experience is literally good, as it guarantees the normal operation of the overall solution. The O&M system describes the major activities in different phases of the O&M lifecycle, including the detailed process of ZTP and the monitoring and visualization of key information such as alarms and link statuses during system running, thereby improving the O&M efficiency of enterprise network.” (As of December 19, 2020) — IT Engineer in the manufacturing industry

“Huawei's solution provides a unified WAN management platform to centrally manage and configure all devices on the entire network, reducing the number of IT personnel in branches. In addition, the NetEngine AR provides a high-quality network that matches financial services. The NetEngine AR plays a key role in providing good performance, security features, and WAN optimization.” — Engineer in the finance industry (As of December 29, 2020)

Huawei is an established player in the SD-WAN market, having served over one thousand customers around the world, including in Italy, Spain, Mexico, Japan, Thailand, and China. As of September 2020, Huawei had been named a Challenger in the Gartner Magic Quadrant for WAN Edge Infrastructure for three consecutive years.

“We're thrilled to be named a Gartner Peer Insights Customers' Choice for WAN Edge Infrastructure again in 2021. We appreciate all the feedback our customers provide via Gartner Peer Insights, helping us to keep innovating and forging ahead,” said Cao Tongqiang, director of Huawei's SD-WAN solution. “As we move forward, we will continue to provide first-class solutions and products that meet customer requirements while remaining both innovative and customer-centric, helping customers to accelerate digital transformation.”

For more information about Huawei's NetEngine AR routers and SD-WAN solution, visit Huawei SD-WAN website.


Founded in 1987, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We have more than 194,000 employees, and we operate in more than 170 countries and regions, serving more than three billion people around the world.

Our vision and mission is to bring digital to every person, home and organisation for a fully connected, intelligent world. To this end, we will drive ubiquitous connectivity and promote equal access to networks; bring cloud and artificial intelligence to all four corners of the earth to provide superior computing power where you need it, when you need it; build digital platforms to help all industries and organisations become more agile, efficient, and dynamic; redefine user experience with AI, making it more personalised for people in all aspects of their life, whether they’re at home, in the office, or on the go.


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